When I was nine, I talked myself out of a Cincinnati Reds game because I was sure my parents would say no. I never asked. They would have said yes, and the research on why we all do this explains more than one missed ballgame.

In 1994, I put five words on bus benches across Los Angeles. Thirty years later, the psychology behind why that worked also explains why your feed can't do the same thing.

He kept his intelligence and his memories of facts. He lost every personal moment of his own life, past and future alike. Here's what K.C.'s story reveals about hope, memory, and empathy.

A man with an IQ in the 97th percentile lost the ability to feel and couldn't make a single decision. Here's what Elliot's story says about emotion, AI, and what it means to be human.

A night spent helping my grandma "land the plane" at 104, Maria Ross's twenty-good-summers math, and the research that explains both: death anxiety makes us defensive and tribal, while death reflection — contemplating mortality on purpose — turns us toward the people who matter. This edition of Reading Between the Lines walks through the difference, why it's a choice, and four questions worth sitting with this week.

95% of people believe they're self-aware. In Tasha Eurich's research, only 10 to 15% actually are. This edition of Reading Between the Lines covers the one-word fix, why introspection alone becomes an echo chamber, and the launch of What Does It Mean to Be Human?, my new podcast series with Maria Ross.

A conversation with a man in Greenwich who wanted to talk to his son but didn't know how, a 2008 impromptu Tai Chi lesson from a woman named Emelia, and the breathing technique that makes hard conversations possible.

From a viral yawn in space to chosen community in Chicago -- Rob Volpe explores what separates humans from everything else, and invites you to share your answer.

Empathy is a superpower. But when it only flows toward people just like you, it stops connecting and starts dividing. Rob Volpe breaks down toxic empathy on Good Things Utah.

The holidays are filled with joy and nostalgia which makes us want to reconnect with people from our past. Should we? Here are 3 tips to consider and a watch-out on the elephant in the room. Plus… a lesson Oprah learned on this very topic. “Never put off to tomorrow what you can do today.”

Customer service can be frustrating - for both the worker and the customer. So frustrating in fact, someone once threw a shoe at GTU co-host Deena Manzanares. It doesn’t have to be this way. Putting a little empathy to work can go a long way to help everyone achieve a positive outcome… without hurling a shoe. Be the person they want to help instead of have to help.

Overwhelmed, financially insecure and concerned about the future. No surprise there’s an undercurrent of anxiety and worry. Collectively, we all need a little Christmas. The spirit of Christmas. The joy. The peace on Earth, goodwill toward men.

Holidays can be as joyous as they can be cringey with inappropriate questions and polarizing views shared unprompted. Watch and listen as Rob shares the tips to navigate the conversation and plays the Lifeology game with Good Things Utah hosts Nicea Degering and Surae Chinn. Plus, get your own Lifeology game download FREE for your holiday gatherings.

It’s a tough decision - do I fake the flu or go to dinner when I know I might be offended and have to have difficult conversations. Good news! You don’t have to pretend to have rabies! Enter the holiday table lion’s den with confidence with these 6 tips for tricky conversations. Plus, a custom game that you can use to have enlightening conversations with everyone at the table.