“Compelling, moving and at times, laugh-out-loud funny.”
–Quirk’s Media editor Joe Rydholm
Check out the award-winning Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, wherever and however you prefer to read books.
“A jolly good read! Very introspective, interesting and a necessity in life; both intimate and professional!” wrote an IBPA Benjamin Franklin awards judge in their review of Tell Me More About That. In the book, Rob Volpe draws on his thousands of interviews with everyday people to illustrate the 5 Steps to Empathy™ - actions you can use to build a reflexive empathy muscle.
The result is a narrative nonfiction where Rob recounts how his talks with strangers about brands and daily habits could blossom into empathy – a deep understanding of family, relationships, hopes and dreams. While he was invited into these homes as a market researcher, he left as an expert on empathy.
Reviews of Tell Me More About That
“Like any good storyteller he has an eye for detail and a deft sense of packing that makes the reader anxiously await what’s next. … Especially in these fractious times, when grace and patience for differing viewpoints are in short supply, it’s more important than ever to be able to see things from another’s perspective – and Volpe offers solid, sensible guidance for how to do that.”
— Joe Rydholm, Editor, Quirk’s Media
“Rob Volpe has written a wonderfully engaging and personal book on empathy that takes his many conference presentations and webinars to another level. His book allows him to share longer, helpful anecdotes illustrating how empathy is put to practice in both his personal life and work.”
— Pam Goldfarb-Liss, Reviewer, QRCA Viewse
“To truly succeed and stand out from the crowd, you need empathy, Tell Me More About That guides the way.”
– Mark Achler, Entrepreneurship and Innovation Lecturer, Northwestern University Kellogg School of Management
“A jolly good read! Very introspective, interesting and a necessity in life: both intimate and professional!
Looking for a book for business or pleasure? This one checks both boxes!”
– IBPA Benjamin Franklin Award judge #1
“With clarity, honesty, and deep insight, Rob Volpe shows how every interaction offers us the opportunity to build more connection and understanding—and ultimately a better world for us all.”
– Rishad Tobaccowala, Author of Restoring the Soul of Business: Staying Human in the Age of Data
“Rob Volpe is a master and his ‘Five Steps to Empathy’ brilliantly lay out exactly how to do just that. This book is a must read and apply!”
– Dov Baron, host of the Leadership and Loyalty podcast
“This book has what every business book should: sex, drugs, guns and a penis mirror.
Seriously, this book with have you laughing out loud.”
– Sr. Vice President, Customer Experience, US Financial Institution (reviewing on social media)
“Rob has poured his wisdom, heart, vulnerability, and experience walking in other people's shoes into this thoughtful, funny, informative book.”
— Andrew Blotky, Founder and CEO, Azure Leadership Group and author of Honestly Speaking
“When an author says they are a master storyteller, I’m often waiting for them to prove me wrong in their writing, but Rob Volpe is indeed a brilliant storyteller, and I was captivated by every story he wove into this narrative nonfiction.”
– IBPA Benjamin Franklin Award judge #2
Order Tell Me More About That
Available in hardcover, e-book and author-narrated audiobook
Need a custom or bulk order?
Working with Rob's publisher, Page Two, we can accommodate special print runs and large orders for your organization or event.
Free Tell Me More About That Bonus Chapter
Rob has so many engaging stories from his life as a moderator and striving to understand the 5 Steps to Empathy that they didn't all fit into Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time.
This bonus chapter, “Force Majeure”, contains more stories related to Active Listening, which is Step 3 of the 5 Steps. Happy reading!
Free Discussion Guides for your book club or reading group
The lessons, told through stories, in Tell Me More Than That: Solving the Empathy Crisis One Conversation at a Time, makes for great conversation with any book club or reading group. These guides are available to help spark conversation.