Let’s start your empathy training plan!

My approach to training starts with, what else? Empathy! 

All programs, from trainings to immersive workshops, follow the principles of being empathetic, bespoke, safe, honest, immediate and actionable.

Empathy Training and Workshops

Convert soft skills into essential tools to be more successful in work and in life with these training options.

Rob Volpe Light Training workshop

Light Training Workshops

Learn high impact skills in these expanded presentation sessions with more activities and small group interaction to help build skills in a learn, practice, apply style. Two to four hours in length, these are ideal for busy teams who want to start strengthening their skills and join a community of practice for support and pointers.

Rob Volpe leading empathy workshop

Empathy Camp

Strengthen your empathy skills for better problem solving, decision making and understanding clients, consumers and colleagues. During a day at Empathy Camp you’ll learn empathy-building skills, their role on the job and how to develop and apply empathy.  Comes with a community of practice and support for six months afterward.

woman watching a video on laptop

Online Learning

I’m developing online training classes that you can take and advance at your own pace.  Kind of like Peloton for Empathy but with less physical sweating.  Sign-up at the bottom of this page to join the community and be the first to hear about the launch coming soon!

Key takeaways and benefits for organizations that undergo Empathy Training programs include…

Want to immerse even further? 

  • Improved communication and collaboration across functions and teams

  • Use of empathy to enhance sales and persuasion skills

  • Understanding how to show up as an empathetic manager or leader

  • Practical tools and tips on when and how to display empathy

  • Support to make the choice to be empathetic


My colleagues at Ignite 360 can create an interactive immersion program that includes consumers/customers, interactive activities and all the empathy training your team will need. It’s a deluxe Empathy Camp.

Let’s talk about your training needs